Blog Article
How to Never Worry About Carrier Outages Again
Posted by on August 6, 2019 9:31 am
How to Never Worry About Carrier Outages Again
Every business invests in specialized equipment and applications to work more efficiently. For example, devices that monitor communication links and provide automatic failover in the event of a carrier outage. But, when a communication link goes down, somebody still has to call and open a trouble ticket. Either someone on the MSP team, the contracted IT Services team, or worse yet - the organization's own IT team - is going to lose productivity tending to the issue.
That can be a frustrating waste of time.
With Ecessa SD-WAN solutions, you not only have built-in automatic failover with outage alerts, but you now have access to Insight+, our unique monitoring service that manages carrier outages on your behalf. Talk about full service.
Insight+ is a managed service provided by Ecessa’s expert technical team. When an outage occurs:
• Ecessa SD-WAN appliances automatically provide failover to prevent business disruption.
• An outage alert is sent to Ecessa’s technical team, available 24/7/365 to resolve the issue.
• Ecessa technicians open, progress and close trouble tickets, so the network is back to optimum health ASAP.
Ecessa takes care of everything – with no intervention needed from your team or your client – and the result is a reliable, Never Down network. Read how well Insight+ worked for Egan Company.
Download the case study: http://info.ecessa.com/egan
To learn more about Ecessa and Insight+ visit Ecessa.com/insight-plus