Blog Article

Step Aside Failover, Never Down™ Networking Is Here

Posted by on August 6, 2019 9:07 am

In this month's article we cover how to differentiate your network offerings by going beyond failover with the best features SD-WAN has to offer for truly Never Down networking and optimal cloud app performance.

Network outages cost businesses millions of dollars every year. Even a 99.9% uptime guarantee from a carrier equates to nearly 9 hours of expected downtime a year. Most businesses will suffer significant damage from that level of downtime in the form of lost sales, lost productivity, lost customers, fines, damage to reputation, and more.

How much would an outage cost your client's business? Help them find out with our downtime calculator.

Outages happen every day, despite internet service provider guarantees of reliability and uptime. The circumstances leading to most outages are beyond their control. A resilient network, however is well within your control.

Our advice? At a minimum, provision multiple connections from different service providers on different cable runs, plus install a device to monitor those connections and perform automatic failover and failback. Let technology do the heavy lifting so your clients don’t have to close up shop just because a construction crew misread a utility marking.

What about link quality issues? Details carriers don’t want to ‘fess up to – jitter, latency, packet loss – the culprits for dropped phone calls, frozen webinars, video conferences glitches, stalled cloud apps and file transfers that take forever. For most businesses, these are a major hindrance to production and efficiency – and completely avoidable.

Fully developed SD-WAN solutions (not dual-WAN firewalls) go beyond failover and create a network that isn’t vulnerable to individual link issues. What’s more, link monitoring dashboards, such as Ecessa Insight™, show you exactly what’s going on with individual links.

Advanced features for routing and traffic shaping allow you to leverage the strengths of multiple WAN connections from any combination of wired and wireless transports. If one link is having quality issues — up to and including an outage — traffic will be routed to better performing links. When the issue is resolved, traffic is routed back. In the case of premises-based SD-WAN solutions, network administrators can set the rules around this. Some carrier and cloud-based solutions restrict a network administrator’s ability to set rules.

For the highest levels of network resilience and redundancy, Ecessa’s SD-WAN products support numerous traffic routing options, including packet duplication, which ensures calls, videos, and data flow smoothly all the time. It creates a truly Never Down environment. You can read more about traffic routing in our technology brief, Inside SD-WAN: Traffic Routing Options.

Bottom line: when it comes to high performance wide area networks, failover is a requirement, but it’s not the only one. SD-WAN solutions provide automatic failover - you need more than that to differentiate your offerings. Ecessa SD-WAN solutions go beyond failover with network performance improvements that enable true Never Down Networking, robust business continuity and optimal cloud application performance. Go beyond simple failover with Ecessa. We're glad to show you exactly what we mean. Please call us at 800.669.6242 to set up an online demo or email us.